How to Adjust Prices and Price Levels in QuickBooks Online?

For setting up and creating price levels, go through this article on QuickBooks price levels for step-by-step instructions.

Incentives such as sales and discounts may be desirable and it depends on what kind of goods or services your small business offers. These pricing adjustments can be automated with QuickBooks Online, set them up to run for a specific time period , and applied to all of your clients or just a certain segment.

Below is the price level article that will provide you the step by step instructions for how to turn on QuickBooks Online price levels and how to create a price level.

How to Turn on QuickBooks Price Levels?

It’s important to understand that the QuickBooks price levels feature is available in the QuickBooks Online Plus and Advanced subscriptions before you begin. QuickBooks Essentials, QuickBooks Simple Start, and QuickBooks Self-Employed do not support it.

You can create price levels while using QuickBooks Online Plus or Advanced. You must first enable QuickBooks price levels in order to do this.

  • Begin by going to the gear icon on the toolbar.
  • Then you have to select Account and Settings.
  • Go to the “Sales” tab on the left-hand side.
  • Then under the Products and services section, you have to check the box that is next to Turn on price rules.
  • Lastly, save and close

The screen that appears when you activate QuickBooks price levels is seen here:

Accounts and Setting

You don’t need to worry because the price levels function is functioning flawlessly even if it reads “Beta” next to the price rules. However, it is important to remember that price guidelines, or price levels, have no bearing on reporting. If you are unable to create a report that focuses only on how QuickBooks price levels impact sales.

You can now create a price rule when you have successfully enabled the QuickBooks price levels setting.

How to Create a Price Rule with QuickBooks Price Levels?

You can build a price rule in a few different ways now that your QuickBooks price levels are on. Here is one option:

  • On the toolbar you have to go to the gear icon.
  • Then you have to select Lists, and then you have to click on All Lists.
  • Now you have to select Price Rules, then you have to click on New price rule.

By going to the Products and Services list and choosing the drop-down arrow that is next to the “More” option, you can also create a price rule. Also, the “edit item record” option provides access to QuickBooks price levels.

QuickBooks Price Levels

Here, you can choose a start and end date (if the promotion is time-limited) and give the price rule a name.

Furthermore, you can choose which customers will receive the new price level. All customers can be chosen, but you need to be clear if you just want some customers to be able to access the new price level.

Edit Price Rule

You may more easily apply price levels to the relevant products by filtering the price level by product category after assigning products and services to categories in the items list.

A fixed amount or you can 

You can also choose to leave the amount as is or round it to the nearest increment.

This is an example of a sales receipt for a good that has a current price level. Due to price rule (called “Beyond the Basics” in this example) the default sales rate of $100 and the $75 rate.

Price Levels

It’s important to remember that as the person sending the invoice, you will have this level of visibility. The invoice the consumer receives will reflect a price of $75, not $100, and any report on the sale will reflect this amount as well. As of right now, there is no reporting that is particular to QuickBooks price levels or price rules by customers.

Also Read: QuickBooks Connection Diagnostic Tool

Creating a Customer Type for QuickBooks Price Levels?

If you do not want every customer to benefit from the discount or sale price, you can select particular customer types who will be able to access the new price rules.

In case you have never planned to use QuickBooks price levels, just for the ability to create customer types it may be worth turning it on. This is because, after segmenting your client list, you will be able to run a report called “sales by customer type,” which might provide useful information for your company.

To create a customer type:

  • From the left-hand menu you have to select Sales.
  • Then you have to select Customers.
  • Now you have to select the Customer types button that is next to the New customer button.
  • Now you have to choose New customer type.
  • After that, you can label your new customer type as you want.
  • Lastly click on Save.

You can update each of the current customers and assign them to the appropriate customer type after creating this new customer type.

The “Customer type” field is located in the “Additional Info” tab of the “Customer Info” window.

Customer Information

You can also assign customers to certain types in a batch if you don’t want to edit and assign customer categories to customers one at a time.

Batch Action

You can specify which QuickBooks price levels should only be applied to specific customer types after customers have been assigned to various customer types. Customers who fall into the specified customer type will not be informed of any price changes, and the customers you wish to get the updated price will be the ones who automatically be eligible.

You can run reports that are unique to customer types once you create customer types for QuickBooks price levels. Under the “Sales and customers” column, just choose “Sales by Customer Type Detail.”


Managing prices and price levels in QuickBooks Online is important for businesses to maintain accurate financial records and pricing strategies. By using the tools and features available, businesses can streamline their operations and ensure consistency in pricing across products and services. Understanding how to adjust prices effectively allows businesses to respond to market changes, maximize profitability, and maintain competitiveness. If still facing issues then you can contact the help desk team.

Frequently Asked Questions (FAQs)

Q1. What are price levels in QuickBooks Online?

Ans. Price levels in QuickBooks Online allow businesses to set different prices for products or services based on customer types or specific conditions. This feature helps maintain flexibility in pricing strategies and cater to different customer segments.

Q2. How do I adjust prices for products/services in QuickBooks Online?

Ans. To adjust prices in QuickBooks Online, navigate to the Products and Services list, select the item you want to edit, and update the price field. Alternatively, use the price rules or bulk editing tools to adjust prices across multiple items efficiently.

Q3. Can I create different price levels for different customer groups?

Ans. Yes, QuickBooks Online allows you to create multiple price levels for different customer groups. This feature enables businesses to offer discounts or special pricing based on customer relationships or loyalty programs.

Q4. How often should I update prices in QuickBooks Online?

Ans. Prices should be updated in QuickBooks Online whenever there are changes in costs, market conditions, or pricing strategies. Regular updates help businesses maintain accurate financial records and competitive pricing.

Q5. What is the difference between price rules and price levels in QuickBooks Online?

Ans. Price levels in QuickBooks Online are predefined sets of prices for items based on customer types or conditions, while price rules allow businesses to create custom pricing formulas based on specific criteria such as quantity or date ranges.

Q6. How can I track changes in prices over time in QuickBooks Online?

Ans. QuickBooks Online provides transaction history and reporting features that allow businesses to track changes in prices over time. Use sales reports or custom reports to analyze pricing trends and their impact on revenue.

Q7. Are there automated tools in QuickBooks Online for adjusting prices?

Ans. Yes, QuickBooks Online offers automated tools such as price rules and bulk editing features to streamline the process of adjusting prices. 

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