Fix QuickBooks Bank Error 185

QuickBooks Banking Error 185 is a security-related issue that occurs when multi-factor authentication is required. In this blog, we’ll explore the causes, symptoms, and solutions for Online Bank Error 185.

QuickBooks is a renowned user-friendly accounting software suitable for businesses of all sizes. Although QuickBooks is generally reliable, users may encounter various issues, including Error Code 185.

What Do You Understand About QuickBooks Error 185?

QuickBooks’ multi-faceted authentication process ensures the security of financial data. Even the most sensitive information is protected, significantly reducing the risk of data theft.

QuickBooks Error Code 185 alerts users about activities related to their financial institution. It informs that the connected FI requires additional information.

What Are the Possible Reasons Behind QuickBooks Error 185?

QuickBooks Error 185 can occur for various reasons, and understanding these factors can assist in resolving the issue promptly:

  • Connectivity Issues:

  1. Unstable network connections, firewall blockades, or lack of wireless network availability can lead to Error 185.
  • Additional Bank Information:

  1. Your partner bank may require additional information from you to complete the user access validation process. This information is combined with previously saved QuickBooks data to grant access to your financial data.
  • Security Questions and OTP Verification:

  1. If you fail to answer security questions correctly or provide incorrect input when responding to an OTP (One-Time Password) sent by your bank, QuickBooks Error 185 may appear.

How to Resolve QuickBooks Error 185?

Before attempting any methods for resolving Bank error 185, it is essential to ensure that QuickBooks is updated to its most recent version. Additionally, users should maintain regular backups of their company files and any other critical data.

Method 1: Fix the issue with a repair tool

To resolve Banking Error 185 in QuickBooks and other programs, you can utilize available repair tools. Here’s a step-by-step guide:

  • Downloading the Repair Utility:

  1. Start by downloading a reputable PC repair utility from a trusted online source.
  2. Install it on your computer.
  • Running the Software:

  1. Open the repair utility software after installation.
  2. Click on the “Scan & Clean” option to initiate a comprehensive scan of your system.
  • Scanning and Fixing Errors:

  1. Allow the software to perform the scan thoroughly.
  2. Once the scan is complete, review the detected issues.
  3. Click the “Fix All” option to automatically repair the identified problems, including QuickBooks Error 185.

Method 2: Identify Verification with Financial Institution

  1. To begin, access the QuickBooks account linked to the Bank error 185.
  2. Answer the security questions provided by your financial institution or bank accurately.
  3. Ensure all security questions are answered correctly, as an error may occur during a future update if not.
  4. Click the “Submit” button to save the security question and answer in QuickBooks.
  5. Enter the one-time password (OTP) received on your registered phone number to resolve Bank Error 185.

Method 3: Manually Fixing The Error

To manually resolve the bug, follow these steps:

  1. Press the Windows key on your keyboard.
  2. Select “My Computer” or “This PC” and open it.
  3. Click on the C drive in the system and choose “Properties.”
  4. Look for the “Disk Cleanup” option and click on it.
  5. A new window will appear, showing how much space is left on the system.
  6. Select all the files that are not required to free up some space.
  7. Once the disk cleanup is done, restart the system and check if the error persists or not.

Also Read: QuickBooks Connection Diagnostic Tool


In this article, we delve into the specifics of QuickBooks Error 185 related to online banking. We provide a comprehensive overview of the error, including its causes and various troubleshooting methods. This user-friendly guide aims to assist users in resolving Bank Error 185 and similar issues efficiently. Additional descriptive resources covering other QuickBooks errors are also readily available.

It’s essential to note that the troubleshooting methods outlined in this article may not be universally effective. Every system has unique configurations and usage patterns, which can affect the success of these methods. If the methods don’t resolve your issue, we recommend contacting our professional for personalized assistance.

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