How to Fix QuickBooks Abort Error?

Sometimes facing interruptions while using QuickBooks. The infamous QuickBooks Abort error message, which is infamous for causing unplanned work disruptions, could be the problem. There’s no reason to worry if you are having trouble with this error. Our article is here to help you comprehend and fix the QuickBooks Abort Error so that your job runs without any unexpected pauses.

What is QuickBooks Keeps Aborting Error?

QuickBooks Abort Error is a problem that many users face. It shows a sudden and disruptive message: QuickBooks abort error problem. The attempt to access the company file has been unsuccessful. QuickBooks needs to shut down right away. Reentering any unsaved data will be necessary. You are most definitely not alone if this situation seems familiar to you. One major source of frustration may be the suddenness of the error. However, understanding the underlying reasons for this problem is the first step in finding a solution. Together, we can solve this error and find effective ways to solve it. 

Why Does QuickBooks Keep Aborting?

QuickBooks Abort Error

There are several reasons why QuickBooks Desktop may display the “Abort Error Message.” Understanding these triggers is important to troubleshooting effectively. The following are common reasons for this error:

  • Interrupted Internet Connection: QuickBooks may become disconnected from the company file due to an unstable or disabled internet connection, which usually causes the abort error.
  • QBWUSER.INI File Issues: Missing or corrupt QuickBooks faults are known to be caused by QBWUSER.INI files, which may result in unexpected abort issues.
  • Hardware Malfunctions: Common hardware issues, like a corrupted or destroyed hard disk, can prevent users on a shared network from accessing the company file.
  • Software Installation Damage: The abort error may be caused by any problems or damage that arises during the Windows operating system and QuickBooks Desktop installations. 
  • Firewall Interference: This problem may be caused by QuickBooks’s inability to connect to the company file being blocked by Windows or by third-party firewall software.
  • Windows Power Saving Mode: The abort error notice may appear when Windows switches to power saving mode, which may cause the internet connection to become unstable.
  • Lack of Administrative Access: QuickBooks needs complete authority over the company file folder. The application may abruptly terminate and abort if you log in from an account without administrator rights.

The first step in fixing the QuickBooks Connection has been Lost” Abort Error and guaranteeing a stable and continuous QuickBooks Desktop experience is identifying these triggers.

How to Stop QuickBooks from Aborting?

You may reduce the possibility of QuickBooks crashing and enhance user experience by following these detailed steps:

Step 1: Open a Sample Company File in QuickBooks

It helps to open an example company file to start solving the QuickBooks Abort Error. By taking this step, you can determine whether QuickBooks is the problem or your company file. Here’s how to go about it:

  • Without first opening a company file, launch QuickBooks:

To start addressing the QuickBooks Abort Error, you can start by opening a sample company file. This step will allow you to find if the issue is with your company file or with QuickBooks. Let’s see what you can do:

  • Begin QuickBooks without opening a company file:
  • Open QuickBooks but other than opening your company file, you can choose the option to suppress the opening of any file. You can do this by holding the Ctrl key as you open QuickBooks, which will lead you to the No Company Open window.
QuickBooks without opening a company file
  • Open a Sample File:
  • To open a sample file, click the “No Company Open” window and choose the “Open Sample File” option. Usually, QuickBooks provides you with a selection of sample files.
  • Analyze the Sample File:

Check out the sample file’s performance after it opens. Should the test file operate flawlessly, it suggests that your regular company file—rather than QuickBooks as a whole—may be the source of the problem. 

You can identify the problem and choose the best line of action for fixing the QuickBooks Abort Error by beginning with this step. If the sample file opens successfully, you will need to troubleshoot your company file specifically.

Step 2: Turn Off the Firewall and Antivirus, for Example

QuickBooks may sometimes be interfered with by your computer’s security systems, such as firewalls and antivirus software. These security measures may unintentionally mark QuickBooks as threat, which would result in the Abort Error. For that reason, to fix this problem, you might need to temporarily disable them.

Turning Off Antivirus

Your computer is protected from malicious threats by your antivirus software. Sometimes, though, may clash with other programs, such as QuickBooks. Here’s how to turn it off:

  • Find and right-click the antivirus icon located on your taskbar.
  • From the context menu, you can choose ‘Temporarily Disable’ or a similar option.
  • To keep the antivirus disabled you can choose the time duration. To avoid any security threats, it is best to restart it as soon as you have finished using QuickBooks.

Keep in mind that the process could change according to the particular antivirus program you are running.

Dealing with the Firewall

Your firewall keeps unwanted access from entering your network by acting as a protective shield. However, there may be times when QuickBooks conflicts arise from this protection. Take these actions to turn it off:

  • On your computer, you can open the Control Panel.
control panel
customize setting for each type of network
  • Go to “System and Security” and then click on “Windows Defender Firewall”. 
  • Select “Turn Windows Defender Firewall on or off” that is on the left-hand side.
  • For both private and public network settings you can select Turn off Windows Defender Firewall.
  • To save the changes, click “OK.”

Remember to switch your firewall back after completing your QuickBooks tasks to maintain network security.

Proceed to the following step if, even after turning off your firewall and antivirus software, the QuickBooks abort error notice still appears.

Step 3: Run Verify and Rebuild Data Utility in QuickBooks

Use the Verify and Rebuild Data Utility after making sure that QuickBooks is not being interfered with by your firewall or antivirus software (as discussed in Step 2). With the use of this effective QuickBooks tool, data integrity problems that may be causing the Abort Error can be identified and fixed.

  • Run the Verify Data Tool:
    • You can open QuickBooks and then you can go to the File menu.
    • After selecting “Utilities,” choose “Verify Data.”
    • Give the tool permission to run. It will look for data issues in your file. 
Run the Verify Data Tool
  • Analyze the Verify Data Results:
    • The Verify Data tool will ask you to rebuild your data if it detects problems.
    • Your data should be fine if no problems are found, but in case problems are detected, then you can move to the next step.
  • Run the Rebuild Data Utility:
  • You have to select Rebuild Data that is under the Utilities option in the File menu.
  • You will receive a warning about the need to backup your company file, before proceeding which is highly recommended.
Run the Rebuild Data Utility
  • Follow the Rebuild Prompts:
  • After backing up your file, the Rebuild Data tool will start. During the process, pay attention to any prompts that appear.
  • Re-run Verify Data:
    • To see whether there are any more problems with your data, run the Verify Data tool once the Rebuild Data utility completes.

This step will guarantee that your QuickBooks data is as error-free as possible, which can frequently fix problems such as the Abort Error. Even after using these tools, if the error still occurs, it may be a more complicated issue that needs extra troubleshooting or expert assistance.

Step 4: Renaming the QBWUSER.INI File to Tackle QuickBooks keeps aborting

One of the most important steps in resolving the QuickBooks Abort Error is to address any possible problems with the QBWUSER.INI file. This file is important to QuickBooks operations, keeps track of any company files that have already been opened and makes it easier for them to be opened quickly. On the other hand, the abort error sometimes has a corrupted or damaged QBWUSER.INI file at its core. You can get QuickBooks to create a fresh, error-free version by renaming this file.

How to rename your QBWUSER.INI file is as follows:

  • Access File Explorer: You have to open “File Explorer” on your PC.
  • Go to the location of the file: go to “C:\Users[Your user name]\AppData\Local\Intuit\QuickBooks [year]”.
  • Find the file QBWUSER.INI: Look for the file “QBWUSER.INI” within this folder.
  • rename the File’s Name: When you perform a right-click on the file, choose “Rename” from the drop-down menu. Add “.test” at the end of the file name to make it “QBWUSER.INI.test.”
  • Save Changes: Verify and save your changes.

Now, when QuickBooks restarts, a fresh QBWUSER.INI file will be created, perhaps resolving the abort error.

Note: By default, the ‘AppData’ folder might be hidden. Enable “Hidden Items” on File Explorer’s “View” tab if you can’t see it.

rename your QBWUSER.INI file

Step 5: Use QuickBooks Tool Hub

The abort error is one of the frequent QuickBooks problems that may be resolved all at once with the QuickBooks Tool Hub. It is an application that has many QuickBooks tools, each of which is designed to identify and fix specific types of problems.

Download QuickBooks Tool Hub

To download the Tool Hub, follow the below steps:

  • Go to the official QuickBooks website.
  • Then go to the downloads section and then you have to look for QuickBooks Tool Hub.
  • After selecting “Download Now,” store the file in an accessible location.
  • To install it, run the downloaded file and adhere to the prompts on the screen.

Run Quick Fix My Program

Common errors can be fixed with the Tool Hub’s “Quick Fix my Program” tool. This is how to apply it:

  • Launch the Tool Hub for QuickBooks.
  • Go to the tool hub and choose Program Problems.
QuickBooks Tool Hub
  • Select “Quick Fix my Program,” then give the tool some time to finish. It could require one or two minutes.

Run QuickBooks File Doctor

Another tool in the Tool Hub for resolving problems with company files and network errors is the QuickBooks File Doctor.

Below are the steps that how you can run it:

  • Choose “Company File Issues” from the QuickBooks Tool Hub.
  • Press the “Run QuickBooks File Doctor” button. Depending on the size of your file, the process could take some time. 
QuickBooks File Doctor
  • Use the QuickBooks File Doctor to browse and choose your company file from the drop-down menu.
  • Select “Check your file” and hit “Next.”
  • Click “Next” after entering your QuickBooks admin password. You can wait for the scan to complete.

Please be aware that only.qbw and.qba files may be opened with the File Doctor utility. For best results, you can use the File Doctor standalone version if your company file is considerably larger than 2GB.

After using the QuickBooks Tool Hub, if the problem still doesn’t go away, move on to the following step for more involved troubleshooting.

Step 6: Repairing QuickBooks Desktop to Resolve Abort Errors

Using the Windows Repair tool can be a useful fix for a broken QuickBooks connection. You can fix software problems with this program without having to completely reinstall it. Here’s a detailed how-to:

Turning on Safe Mode: 

Your operating system’s Safe Mode is a diagnostic mode that might be helpful for troubleshooting:

  • Begin by restarting your computer.
  • As it boots, then you have to press and then hold the F8 key.
  • By doing this, it will open the Advanced Boot Options menu.
  • To select Safe Mode you can use arrows keys and then you can press Enter.

Initiating QuickBooks Repair:

To repair QuickBooks you have to:

  • You can close any open QuickBooks applications.
  • On your computer, you have to open the Control Panel.
  • Then you have to go to the Programs, then you have to go to Programs and Features
  • In the installed programs list you can find QuickBooks and then select it
  • Now you have to choose Uninstall/Change
Repair Program
  • Then you have to go to the QuickBooks installation window, click on Next, then click on Repair, and then click on Next again.
  • Click on Repair again and then you have to wait for the process to complete.
  • End by clicking Finish.

Reinstalling QuickBooks in Safe Mode:

Try reinstalling QuickBooks in Safe Mode if fixing doesn’t resolve the problem:

  • From the official site, you can download the QuickBooks Clean Install Tool.
  • Then you can save the file to your desktop.
  • Now you have to open the file name as QuickBooks_Clean_Install_Utility.exe.
  • By clicking ‘I Accept’ you can agree to the license agreement.
  • Then you have to choose your QuickBooks version and then you have to click Continue.
  • Click OK when you are asked with QuickBooks is now ready for a clean install.
  • Using your license and product numbers you can reinstall QuickBooks.

The problems with the QuickBooks Desktop application should be resolved by following these steps. If the abort error does not go away, you might think about contacting QuickBooks Data Recovery Services for more help.

Also Read: QuickBooks Connection Diagnostic Tool


We hope that this article has been a helpful guide for you as you attempt to resolve the QuickBooks Abort Error. Even though this problem can be annoying, it is frequently fixable with the right advice. There’s no need to worry if you have closely followed our instructions but are still encountering the issue. Our committed QuickBooks Data Services team is available to offer you professional assistance. Please contact us if you would like specialized and great assistance. Our goal is to make sure you have a seamless and effective QuickBooks experience. Keep in mind that assistance is only a phone call away, so you are not alone on your trip. 

Frequently Asked Questions (FAQs):

Q 1. What is a QuickBooks Abort Error?

Ans. A QuickBooks Abort Error occurs when the QuickBooks application unexpectedly shuts down or crashes. This error often happens due to issues with company files, network problems, or system conflicts.

Q2. What Causes QuickBooks Aborts after Inactivity?

Ans. QuickBooks may terminate after a period of inactivity for various reasons:

  • Corrupt or Damaged Company Files: QuickBooks may abort if there is damage to the company file that interferes with its operations.
  • Network connectivity problems: To avoid possible data damage, QuickBooks may shut down if it cannot connect to the server or network.
  • Mismatched versions: Incompatibilities can arise from using various versions of QuickBooks on the workstations and server, which can cause the program to abort.
  • Insufficient System Resources: QuickBooks may crash after a period of inactivity if the system it is running on has insufficient memory or other resources.

To lessen these problems, make sure your network is stable, that your software is up to date, and that you routinely backup company files. Consider contacting experts in QuickBooks Data Service if issues continue.

Q 3. What are the common causes of QuickBooks Abort Error?


  • Damaged or corrupted company files
  • Network connectivity issues
  • Conflicts with other applications
  • Incorrect installation of QuickBooks
  • Outdated QuickBooks or Windows versions
  • Problems with the QuickBooks Database Server Manager

Q 4. How can I prevent QuickBooks Abort Error from occurring?


  • Regularly update QuickBooks and Windows
  • Ensure a stable network connection
  • Verify and rebuild QuickBooks company files periodically
  • Run QuickBooks Database Server Manager on the server
  • Disable conflicting background applications while using QuickBooks
  • Use the QuickBooks File Doctor tool to fix common issues

Q 5. What steps should I take immediately after encountering a QuickBooks Abort Error?


  1. Save your work and close QuickBooks.
  2. Restart your computer.
  3. Ensure your network connection is stable.
  4. Open QuickBooks and try accessing your company file again.
  5. If the error persists, run the QuickBooks File Doctor tool.

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