When QuickBooks tries to access the company file, error 6000 83 typically happens. This particular error normally relates to the company file and falls under the 6000 series of errors. The user may encounter this problem when trying to access, restore, or create a backup of the QuickBooks Company file. In this section, we will explain the causes and solutions for QuickBooks error 6000 83 to help you better understand this mistake and resolve it forever. To get help from certified professionals and experienced QuickBooks experts, carefully read this article or contact our QuickBooks technical support.
What is QuickBooks error -6000 -83?
A 6000 series error about the company file is indicated by the QuickBooks error -6000 -83. A warning message appears on the screen, “QuickBooks encountered an error while attempting to access the company file.” Please give it another go. Please give us a call at +1-800-983-3079, our dedicated team will you support 24*7.
You don’t have enough rights to access the given folder. You need to have read/write access as well as create/delete privileges to the folder containing the company file to use QuickBooks in a multi-user setting.
How is QuickBooks Error 6000 83 Caused?
Below are some of the reasons for QuickBooks Error 6000 83:
- If you are using a version of Windows that is not American or Canadian, this error may also show up. Also, if you have Windows’ and there is an option of “Regional Language Settings” set to a language other than English.
- The file extension is not right.
- When the network server, QBDataServiceUserXX, or Windows admins.
- When the Quickbooks installation is incomplete.
- Any damaged company (.qbw) files exist.
- Corrupted or damaged shared folder or QB company file.
- If the QB Company file is attempted to be hosted by multiple systems.
- When you are trying to convert a previous version of the QB Company file over a network.
- The file extension may be in the.qbm or.qbw.adr format.
- Instead of only the server (correct), hosting is enabled on both servers and at least one workstation (incorrect).
On the Linux servers:
- If the QuickBooks Company file in the directory is not being monitored by qbmonitor, or if there is no qbdir.dat file exists.
- If the system isn’t able to ping the server’s name.
What are the Solutions to Fix QuickBooks Error Code 6000 83?
I was creating a backup of my company file
- You have to close QuickBooks Desktop on your server computer (one that hosts your company file).
- Then you have to go to the File menu and then you have to select Quit QuickBooks Desktop.
- Now you have to open the Windows Start menu.
- Into the search bar, you have to type File Explorer and then you have to open File Explorer.
- From the navigation bar, you have to select My Computer. Sometimes this is called This PC.
- Now you have to select and then you have to open your C: drive.
- After that, you have to right-click on the screen and then you have to select New, and then to create a new file folder you have to click on Folder. You have to give it a simple name such as QB Test Folder.
- To create a backup company file you have to follow the steps. When the QuickBooks display on your screen where you want to save the backup, then you have to save it to the folder that you have created on your C: drive.
- Using the new backup you have to follow the steps to restore your company file.
You can start using your backup as your main company file in case don’t see QuickBooks Error Code 6000 83 anymore. You don’t have to use your old company file anymore. It is recommended to rename it so that you don’t have to accidentally use it.
I was restoring my company file
Solution 1: Check your backup filename
Verify that the filename or folder containing your backup company is free of symbols, special characters, or spaces.
- Begin by opening the Windows Start menu.
- Open File Explorer by typing “File Explorer” into the search bar.
- Then you have to find and then you have to open the folder with your backup company file.
- Then you have right right-click the file and .qbb should be at the end of the file name and then you have to select Rename. Your backup company file is also known as the QBB file.
- You have to remove any spaces, symbols, or special characters from the filename.
- Rename can be chosen by right-clicking the folder containing the QBB file. Remove any spaces, special characters, or symbols.
- You can restore your company file by following the steps.
Solution 2: Create a portable company file
Return to the company file from which you made the backup and open it if you are unable to restore your QBB file.
- To create a portable company file, or QBM, follow these steps.
- To recover your company file, use the portable version.
Solution 3: Restore your backup file from your local hard drive
Transfer your company file backup to a local hard drive if it is currently stored on your server. Usually, this is your C: drive. Next, you have to follow the instructions to recover your company file. You can return your company file to your server once the error has been fixed.
Proceed to the section for your server setup (Windows or Linux) and follow the instructions if you continue to receive Errors -6000, -83.
Please contact our helpdesk so that we can help you if QuickBooks Error 6000 83 persists even when your company file isn’t on a server.
I keep my company file on a Windows server
Solution 1: Turn off hosting on your workstations
On your workstations, make sure that the Host Multi-User Access option is disabled if you are hosting your company data over a network. These are network-connected PCs that don’t store your company’s files. The only machine hosting should be your server.
- On one of your workstations, you have to open QuickBooks.
- You don’t have to open your company file. Also, pick Utilities from the File menu and hover over it.
- Don’t choose the “Host Multi-User Access” option if it appears. Proceed to the following workstation. One isn’t causing the problem
- Choose the option to Stop Hosting Multi-User Access if it is available.
- You have to repeat these steps on all your workstations.
Solution 2: Use QuickBooks File Doctor
To scan your company file, download QuickBooks File Doctor and follow the instructions. Let it make any necessary fixes.
Solution 3: Restore from a backup
Use your backup file to restore your company file if you have one.
Solution 4: Manually fix Error -6000, -83
You can do manual repair if File Doctor isn’t accessible or if the error persists after using it.
Step1: Configure Windows to share your company files
- You have to update QuickBooks to the latest version.
- Check your workstations and servers (the ones hosting your company files) firewall and internet settings. Ensure that your network can support QuickBooks Desktop.
- To share the folder with your company files, set the folder permissions. Usually, this folder is known as “QuickBooks.”
Step 2: Scanning the folder holding your company files
- Install QuickBooks Database Server Manager on your server computer if you haven’t already
- On the server computer, you have to select Windows from the Start menu.
- Open QuickBooks Database Server Manager by typing “Database Server” into the search bar.
- To scan the folder with your company files, you have to follow the steps.
- Once finished, you have to select the Windows Start menu. Open File Explorer by typing “File Explorer” into the search bar.
- Now you have to find the folders that you just scanned.
- Verify that the folder contains an ND file. This is how it appears: [your company file]qbw.nd. Repeatedly scan the folder if it’s not visible.
Launch the QuickBooks file for your company. Everything is fixed if you can work with your company file.
Step 3: Verify your hosting configuration
On your workstations, Database Server Manager can sometimes reset the hosting settings. Once your folders have been scanned, proceed as shown in this article’s
” Solution 1: Turn off hosting on your workstations.”
You have to open your company file in QuickBooks. If all works properly, the error has been fixed.
Proceed to the next step if QuickBooks Error -6000, -83 is still visible.
Step 4: Reset Database Server Manager
The main Database Server Manager article’s “Configure Database Server Manager” section should be followed. Open your company file after you’re finished.
Proceed to the next step if QuickBooks Error Code 6000 83 is still there.
Step 5: Move your company file
If you are facing any issues with its location then moving your company file will fix it.
- You have to open your Windows Start menu.
- You have to open the File Explorer and then you have to search the folder with your company file.
- Find the file for your company. This is how it ought to appear: [your company name].QBW.
- Choose Copy with a right-click on your company file.
- On your Windows desktop, right-click on a space and choose Paste. Your company file is now in copy form.
Important: You might be asked by QuickBooks to recreate your company file. If so, then follow the instructions displayed on the screen.
- Open the desktop version of QuickBooks.
- Now you have to select Open or restore an existing company and then you have to open a company file.
- Look for the company file that you copied to the Windows desktop by browsing your PC.
The file location was the issue if you were able to correctly open the copied company file. Then you have to move the copied company file back to the original folder.
- Shut down QuickBooks Desktop. Navigate to the File menu and choose Quit QuickBooks Desktop.
- Then you have to right-click the copied company file and then you have to select Rename. To make it easier to identify, add the word “Updated” in the filename.
- Then you have to open the folder with your original company file.
- Choose Rename when you right-click on the original company file. Include “Old” in the filename. This one will be discarded.
- From your Windows desktop, drag the company file that you copied to the open folder.
- Launch the desktop version of QuickBooks.
- After choosing to “Open or restore an existing company then you have to open a company file.
- Then you have to open and launch the duplicated company file.
- After that, you have to browse for and then open the copied company file.
Proceed to Solution 4 if Error -6000, -83 is still visible.
Solution 5: Edit your Windows host file
You can test your network to check whether it’s causing the error if you’re still having problems. To edit your Windows host file, go to one of your workstations and follow the instructions.
Get in touch with our support staff so we can assist you if you continue to experience QuickBooks Error 6000 83.
Also Read: QuickBooks File Doctor Not Working
My company file is stored on a Linux server
Make sure you have the necessary rights to make changes to the server before you begin. Seek the assistance of an IT specialist if required.
Please contact our support team so that we can assist you if Error -6000, -83 appear and your company file isn’t on a server.
Step 1: Configure your Linux server
- On your server, you have to open Linux Database Server Manager.
- Set up the directory in the Initord.conf file and Database Server Manager by following the steps.
- On your host computers, you have to restart QuickBooks Enterprise.
Everything should be fixed if you can access your company file. Proceed to Step 2 if Error -6000, -83 is still shown.
Step 2: Configure your host file
To get your server name and IP address, first ping your server:
Launch the Windows Start menu on one of the network-connected PCs.
- Open Command by typing “CMD” into the search bar.
- In the window, you have to type “Ping[Name of your Linux server]” and hit Enter.
- Note down the IP address and server name.
Edit the host files after that. Verify that the IP address and Linux server name on every computer that is connected to your server are right.Start with the PC displaying Error -6000, -83.
- You have to close QuickBooks on every computer linked to your network. Navigate to the File menu and choose QuickBooks Desktop Quit.
- Launch the Start menu in Windows.
- Open File Explorer by typing “File Explorer” into the search bar.
- Click on My Computer in the sidebar. This is referred to as “This PC” at times.
- Access the C: drive. Next, access the Windows folder.
- Find the folder named System32. First, open the ETC folder, then the Drivers folder.
- Select the C:\Windows\System32\drivers\etc\hosts file with a right-click. Choose Notepad as the Open with option.
- Then you have to go to the bottom of the file. Finish the text by adding the IP address of the Linux server.
- Next, enter the name of your Linux server by pressing the Tab key. Note: Case matters affect files on Linux systems. Ensure that you enter names in the proper case.
- After choosing File, click Save. After that, exit Notepad.
Open your company file in QuickBooks Desktop. You can fix everything if you can.
Conclusion!!
Making sure the right hosting settings are in place in QuickBooks, adjusting firewall settings, and verifying file permissions are some of the procedures involved in fixing QuickBooks Error 6000 83. You can fix the issue and get back to regular operation by doing the troubleshooting steps listed above. If the issue doesn’t go away, you might need to speak with QuickBooks support or get expert advice.
Also Read: QuickBooks error 6190 816
Q1. What is QuickBooks Error 6000 83?
Ans. QuickBooks Error 6000 83 typically occurs when you try to open, restore, or back up a company file and QuickBooks is unable to access it.
Q2. What causes QuickBooks Error 6000 83?
Ans. This error can be caused by issues such as incorrect file permissions, a damaged company file, incorrect hosting settings, or network problems.
Q3. How can I fix QuickBooks Error 6000 83?
Ans. You can fix the error by:
- Checking and modifying file permissions.
- Configuring your firewall and antivirus settings to allow QuickBooks.
- Verifying the hosting settings in QuickBooks.
- Running the QuickBooks File Doctor tool.
Q4. Can I prevent QuickBooks Error 6000 83 from occurring?
Ans. Yes, you can prevent this error by regularly updating QuickBooks, ensuring proper network setup, and maintaining correct file permissions and hosting settings.
Q5. What should I do if the error persists after troubleshooting?
Ans. If the error persists, it is advisable to contact QuickBooks support for further assistance or consult with a professional who can provide specialized help.
