Fix QuickBooks Error 6189 816

Businesses of all sizes frequently use QuickBooks software to manage their financial data. But like any program, QuickBooks sometimes has problems. QuickBooks Error Code 6189, 816 is one example of such an error. This error happens when another software is using the same file that you are trying to access, or when the file is not accessible at all. The message An error occurred when QuickBooks is trying to access the company file (6189, 816 or 6190, 816)there is an issue with your multi-user network, not with your data file.

In this article, we will know about the causes of this error and offer a step-by-step guide to fix it.

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Steps to Fix QuickBooks Error 6189 and 816

Solution 1: Run Quick Fix My Program from the QuickBooks Tool Hub

Step 1: Download and install the QuickBooks Tool Hub

Common errors can be fixed with the QuickBooks Tool Hub. To use the tool hub, you must close QuickBooks. We advise you to use Tool Hub on Windows 10, 64-bit, for best experience.

• Shut down QuickBooks.
• Download the QuickBooks Tool Hub’s latest version, which is 1.6.5. Save the file to a location where you can quickly locate it, such as your Windows desktop or Downloads folder. Note: You can determine the version of Tool Hub you have if you have already installed it. Click the Home tab. It will be the version at the bottom.
• Open the QuickBooksToolHub.exe file that you downloaded.
• To install and accept the terms and conditions, follow the on-screen instructions.
• Double-clicking the icon on your Windows desktop will launch the tool hub after the installation is complete.

Note: If you are unable to locate the icon, search for QuickBooks Tool Hub on Windows and choose the application.

Step 2: From the Tool Hub, run the Quick Fix My Program

• Choose a Program problem from the QuickBooks Tool Hub.
• Click on “Quick Fix my Program.”
• Open your data file in QuickBooks Desktop after starting up.

Proceed to Solution 2 if Error 6189, 816, or 6190, 816 is still visible.

Solution 2: Restart all of your computers and servers

Your system may sometimes require a complete reset. Follow the steps mentioned below

Important: If you make use of:

1. QuickBooks Enterprise Hosting other than a server computer, you can contact us through chat so that we can help you to restart the service.
2. To assist in restarting the service, get in touch with one of our affiliated Intuit Hosting Providers or another online service that hosts your company’s files.

• Firstly, you have to restart your server computer (it is the one that hosts your company files.
• Restart every workstation or any other network-connected PC that isn’t hosting any company files.
• On the computer in your server, launch QuickBooks Desktop.
• You have to open QuickBooks Desktop on every workstation.

As soon as QuickBooks opens, you can proceed. Proceed to Solution 3 if Error 6189, 816, or 6190, 816 is still visible.

Solution 3: From the Tool Hub, run the QuickBooks Database Server Manager on your server

Your QuickBooks company file(s) are stored on your server computer. Your multi-user network will remain stable with the help of QuickBooks Database Server Manager.

• Choose Network Issues from the utility hub, then Quickbase Database Server Manager. If QuickBooks isn’t currently installed on your server, you’ll receive a request to do so.
• If you see your company file(s), select Start Scan. If not, then you have to go to where your company file is located and then you have to select Start Scan.
• Your firewall permissions will be automatically repaired by QuickBooks Database Server Manager.
• Choose Close.
• Then you have to open QuickBooks Desktop on your server computer and then on your workstations.

Solution 4: Move your company files to your local hard drive

Transfer your company files (.QBW) to your local hard disk if you can access them on a removable or online drive.

Important best practices:

• Keep your company file and other QuickBooks files on the hard drive of your server computer. Although they are convenient, online file hosting services like Dropbox, Google Drive, and Box.net can have drawbacks.
• Avoid keeping files on external or detachable drives. USB flash drives, Network Attached Storage [NAS] devices, and external hard drives aren’t made for multi-user networks or QuickBooks.
• Your QuickBooks data and the hard drive that houses them shouldn’t be encrypted. Your multi-user network connection may be blocked as a result.

Also Read: QuickBooks Error 6150

Conclusion!!

QuickBooks Errors 6189, 816, and 6190, 816 are common issues that occur when attempting to open or access a company file. These errors usually indicate problems related to multi-user setup, network issues, or file corruption. Addressing these errors involves ensuring proper file access permissions, checking network configurations, and using QuickBooks tools for repairing file-related issues. By following the above troubleshooting steps, you can resolve these errors and ensure uninterrupted access to your QuickBooks company files. If the errors persist, then you can contact the help desk team as a team is available around the clock.

Frequently Asked Questions (FAQs):

Q1: What are QuickBooks Errors 6189, 816, and 6190, 816?

Ans. QuickBooks Errors 6189, 816 and 6190, 816 are runtime errors that occur when there is a problem opening or accessing a company file. These errors can be related to multi-user setup, network issues, or file corruption.

Q2: What causes QuickBooks Errors 6189, 816 and 6190, 816?

Ans. Common causes include:

• Problems with multi-user setup.
• Network issues affecting file access.
• File corruption or damage.
• Incorrect file permissions.
• Issues with QuickBooks components or services.

Q3: How do I run QuickBooks File Doctor?

Ans. To run QuickBooks File Doctor:

1. Download and install QuickBooks Tool Hub from the Intuit website.
2. Open QuickBooks Tool Hub and select “Company File Issues.”
3. Click “Run QuickBooks File Doctor.”
4. Select your company file from the dropdown or browse to find it.
5. Follow the on-screen instructions to repair the file.

Q4: How do I check file permissions for QuickBooks?

Ans. To check file permissions:

1. Navigate to the folder containing your QuickBooks company file.
2. Right-click on the folder and select “Properties.”
3. Go to the “Security” tab.
4. Ensure that your user account has full control or modify permissions for the folder.

Q5: How can I prevent QuickBooks Errors 6189, 816 and 6190, 816 in the future?

 Ans. To prevent these errors:

• Regularly back up your QuickBooks company files.
• Ensure QuickBooks and your operating system are updated.
• Properly configure your multi-user setup and network settings.
• Regularly verify and rebuild your QuickBooks data.
• Ensure correct file permissions and access controls.