How to Fix QuickBooks Error H202?

This article will discuss QuickBooks error H202, its causes, and how to resolve it manually and with the help of repair tools. QuickBooks users frequently report seeing error number H202 when they switch to multi-user mode. This problem typically indicates that there is a block on the multi-user connection to the server computer that stores your QuickBooks company files (QBW). If the server computer cannot establish communication with you, you will not be able to access the QuickBooks company file.

What is QuickBooks Error H202?

QuickBooks company files (QBW) are kept on a server computer on a multi-user network. Workstations are any additional network-connected PCs that aren’t hosting QBW files. The H202 QuickBooks problem occurs when a workstation is unable to access a company file that is stored on a different computer.

This is how the error message appears:

Error code: H202

QuickBooks needs help connecting to this company file, which is on a different computer.

Here’s how to resolve this issue:

Open QuickBooks Database Server Manager from the start menu on the PC that has the company file on it. After scanning your files, the Database Server Manager will restore the new connection.

Error H202

What Causes QuickBooks Error H202?

QuickBooks error code H202 appears when one of the following causes prevents QuickBooks Desktop from communicating with the server during the attempt to connect to the company file:

  • Incorrect hosting configuration settings.
  • Both incoming and outgoing communications are being blocked by the server computer firewall.
  • DNS server conflict.
  • QuickBooks is not able to get the IP address of the host system or server hosting the company file.
  • On the server PC, a few internal QuickBooks services, such as QuickBooksDBXX and QBCFMonitor, are not running.
  • The network data file (.ND) is corrupt or damaged.

How You Can Fix QuickBooks Error H202?

NOTE: Make sure you back up your QBW file before attempting the methods outlined in this section. You can be confident you can recover the original data by doing this.

To resolve the issue, Intuit advises using the QuickBooks Database Server Manager. If, however, you’ve already done that and the H202 issue persists, try the following solutions:

NOTE: Apply the solutions in the following order for best results.

Solution 1 – Test Network Connectivity

To verify the network connection, ping your server from the workstation that is displaying the error H202.

NOTE: On your server computer and any workstation receiving the error, you must enable “Network Discovery” if you do not know your server name.

Follow the below steps to ping your server:

  • To open the Run window, type Run into the Windows search bar.
Run Command
  • Click the Enter key after typing cmd into the search field of the Run window.
  • To ping the server name from your workstation, type ping [servername] and hit the Enter key.

NOTE: Don’t forget to leave space between your server name and the ping. Additionally, when doing this step, the server name should not be enclosed in brackets.

A slow reply or packet loss indicates that the network needs to be fixed. If so, move on to Solution 2.

Solution 2 – Use the QuickBooks File Doctor Tool

To fix any network problems that might be preventing many users from connecting to the server, utilize the QuickBooks File Doctor Tool.

Try the following fix if the QuickBooks problem H202 still doesn’t go away.

Solution 3: Set up QuickBooks Desktop’s firewall settings.

Make that QuickBooks isn’t being blocked by the server computer firewall settings. For comprehensive instructions on setting up an exception for QuickBooks ports on the firewall, see the topic titled “Configure Firewall and Internet security settings for QuickBooks Desktop.”

Once the firewall permissions are set, try starting QuickBooks in multi-user mode on your workstation. See the following solution if the issue still doesn’t go away.

Solution 4 – Make Sure the QuickBooks Services are Running

Verify that the server computer is operating the QuickBooks services. Check that the QuickbooksDBXX services are operating by following the process described below; if so, repeat the process for QBCFMonitorService.

  • Into the Windows search bar, you have to type Run.
  • Enter services.msc into the Run window and press Enter.
  • Navigate and double-click QuickBooksDBXX on the list in the Services window.

NOTE: The QuickBooks version you are using is XX notes.

  • It opens the QuickBooksDBXX Properties window. As the Startup Type, choose Automatic.
  • Either Running or Started must be selected as the service status. If not, click Start. 
QuickBooks Services


  • Select the Recovery tab next.
  • From each of the three drop-down menus (First failure, Second failure, and Subsequent failures), select Restart the Service.
QuickBooks Services - Recovery
  • To save the changes, click Apply and then OK.

Steps for QBCFMonitorService should be repeated. After finishing the process, launch QuickBooks on every workstation. Select the option to Switch to Multi-user Mode by clicking the File menu. The issue is resolved if everything opens correctly.

Solution 5 – Add your Server to Windows Hosts File

You must edit the Windows host file in order to add your computer server to it.

To do so, follow these steps:

To open the Windows hosts file you can browse any of the following paths (on the computer getting the error):

  • C:\Windows\System32\Drivers\Etc.
  • C:\Windows\Syswow64\Drivers\Etc.
  • Then you have to double-click the host file.
  • You have to select Notepad when asked “How do you want to open this file?” 
  • Enter the IP address of the server and the server name in the host file after the last IP address. 
  • Click the File menu and select Save.
  • Then click Exit.

Try opening the company file in multi-user mode after completing the aforementioned steps. Go on to the next solution if this doesn’t work.

Solution 6 – Create a New Folder for Your QBW File

Making a new folder for your QBW file is the next step:

  • On the server machine make a new folder.
  • To share company files, set up Windows access permissions, share the folder, and share the folder.
  • To the new folder, copy the QuickBooks Database (QBW) file.
  • Return to the multi-user mode and open your company file. 

Solution 7 – Set Hosting to Local Files

You may make sure that no other client system is attempting to host the same company file by taking the following steps:

  • Press F2 to see the Product Information screen after starting QuickBooks.
  • Choose Hosting to reflect “local files only” under Local Server Information in the lower left corner. 

Solution 8 – Restart QuickBooks Database Server Manager

Many QuickBooks users have reported that the H202 error was fixed in their software by restarting the Database Server Manager.

Here’s how to do it:

  • Click OK after opening the Run window and typing services.msc.
  • Select Stop by doing a right-click on QuickBooksDB19 (2009), QuickBooksDB18 (2008), or QuickBooksDB17 (2007).
  • Choose Start with a right-click. Next, you can close the window.
  • Show extensions for files that you are aware of.
  • Use the Windows Start button’s right-click menu to choose Explore > Tools > Folder Options.
  • In the “known file types” box, select the View tab and uncheck the “Hide extensions” box.
  • Once more, you can select Show hidden files and folders from the View menu, then check the box labeled “Hide protected operating system files.”
  • Click Yes in the Warning window, then select OK.
  • Shut down Windows Explorer. 

Solution 9 – Delete and Recreate the .ND file

To resolve the problem, try deleting and recreating the corrupt.ND file again:

  • Type *.ND into the Windows search box and press Enter.
  • Right-click the.ND file in the Results windows, then select Delete.
  • When asked you can confirm the deletion.
  • Click the Windows Start button after that.
  • Choose QuickBooks Database Server Manager under All Programs.
  • Select the tab for Scan Folder.
  • Navigate through the company file folder by clicking Add Folder.
  • Click the OK button after selecting the company file. The field labeled “Folder with QuickBooks company files” contains the path to the company file.
  • To begin the scanning process, click Scan.
  • After the scan is finished, select Close.

Also Read: QuickBooks Connection Diagnostic Tool

What Else Can You Do?

After trying each of the above solutions, if the issue still doesn’t go away, you can get assistance from the QuickBooks customer support staff.

Keep in mind that doing the above solutions wrong can cause data loss. It is advised that you backup your company file as a result. However, ProQBAdvisor for QuickBooks Software can be useful if you think your company file is seriously corrupted or destroyed. Additionally, the program can help you in removing every error from both your QuickBooks application and the QBW file.

Why Use ProQBAdvisor Repair for QuickBooks Software?

  • Without making changes in the original file, the advanced QuickBooks File Repair Software can restore severely damaged and corrupted QuickBooks (QBW) files.
  • Can help in removing the risk of data loss, program freezes, and recurrent problems.
  • Restores all of the company’s data, including those of its workers, vendors, and employees.
  • Easy QBW file scanning and previewing of recoverable data are provided by the interactive user interface.
  • Able to retrieve data from a backup file (QBB) for QuickBooks
  • Supports all versions of QuickBooks down to 2021. 

Also Read: QuickBooks Error H101


Fixing QuickBooks error H202 might be challenging. You may, however, solve it and all other issues of that nature and continue working on your QuickBooks financial transactions without interruption if you have the appropriate solutions at your disposal. All of the fixes for the QuickBooks problem H202 are included in this post. However, to repair the QBW file and retrieve its contents, make sure you back up your QuickBooks company files and have ProQBAdvisor Repair for QuickBooks software available.

Frequently Asked Questions (FAQs):

Q 1. What is QuickBooks Error H202?

Ans. QuickBooks Error H202 occurs when QuickBooks Desktop tries to build a connection to the company file but cannot communicate with the server. This error typically indicates that multi-user mode is not set up correctly or there are network issues preventing access to the server.

Q 2. What are the common causes of Error H202 in QuickBooks?


  • Incorrect hosting configuration settings.
  • Blocked communication by a firewall or security software.
  • Damaged or incorrect DNS settings.
  • QuickBooks Database Server Manager is not running.
  • QuickBooks services like QBCFMonitor or QuickBooksDBXX are not running.

Q 3. How can I verify hosting settings to fix Error H202?

Ans. To verify hosting settings to fix Error H202 are:

  1. Open QuickBooks on each workstation.
  2. Go to File > Utilities.
  3. If you see the option Host Multi-User Access, the computer is not hosting the file. If you see Stop Hosting Multi-User Access, select it to disable hosting.
  4. Repeat these steps on all workstations except the server.

Q 4. How do I check if QuickBooks services are running?

Ans. To check and start QuickBooks services:

  1. Press Windows + R to open the Run dialog.
  2. Type services.msc and press Enter.
  3. In the Services window, locate QuickBooksDBXX (where XX represents your version) and QBCFMonitorService.
  4. Ensure both services are set to Automatic and are running. If not, right-click each service, choose Start, and set the Startup type to Automatic.

Q 5. What should I do if QuickBooks File Doctor does not resolve the issue?


If QuickBooks File Doctor doesn’t resolve the issue, try the following:

  • Ensure network settings are correct.
  • Check for any third-party security software blocking QuickBooks.
  • Verify that the server is correctly configured to host multi-user access.
  • Use the QuickBooks Database Server Manager to scan your files.

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