How to Fix QuickBooks Error 163?

The bank error 163 in QuickBooks indicates that an update is preventing the program from connecting to the server and downloading the bank transactions. Error 163 in QuickBooks can occur for various reasons. You may face problems while using QuickBooks for online banking or you can’t access your financial information when the issue occurs. We will try to identify possible reasons for QuickBooks Error 163 in this post and provide a basic troubleshooting process to deal with them.

What is QuickBooks Error 163?

Users are having trouble using this feature because to a banking error in QB called error 163. The error keeps interrupting, making it difficult to access online banking, import transactions, or change bank account information. Furthermore, until the issue is fixed, it is difficult to connect to the bank account and fetch the user’s data. This issue may come with an error notice telling you to wait for it to go away on its own. If the issue is with the application or system, it is not possible. Therefore, understanding the causes is important to properly fixing QuickBooks Banking Error 163.

What Are the Factors that Led to QuickBooks Error 163?

The following are a few of the most obvious causes of QuickBooks Desktop Banking Error 163:

  • Error code 163 may appear in QuickBooks when you change your details of the bank such as account number, routing number, or website by mistake, and do not update the change in the QuickBooks application.
  • Error 163 may notify you when your Internet connection is unreliable or bad.
  • If QuickBooks Online banking is accessed through a browser, Intuit error 163 may be encountered.
  • The issue may potentially occur while the website of your bank is under maintenance.
  • Since it hasn’t been updated in QuickBooks, a change to the bank’s or financial institution’s website may also result in QuickBooks Desktop Error 163, which causes problems in accessing data.
  • Changing internet service providers may potentially cause you to have this problem.
  • An incorrect login URL may be the cause of this issue.
  • Unknowingly or knowingly, the browser’s cache and trash files can result in error 163.
  • Corrupt or malfunctioning of the software may be the cause of QuickBooks Enterprise Error 163.

It is insufficient to just understand the reasons behind these mistakes. You should also be aware of how it impacts the way QuickBooks functions. It will assist you in preventing or staying aware of any data loss ahead.

What Are the Symptoms of QuickBooks Error 163?

The following issues arise when a system is attacked by QuickBooks Error Code 163:

  • The online banking feature of QuickBooks will not be available to users.
  • There are issues with downloading transactions from the bank account into QB.
  • The QuickBooks Error message 163 may appear when installing any upgrades.
  • The error may appear frequently and prevent any information from printing.
  • It is not possible to add any new bank accounts.
  • With the error, syncing files could potentially be troublesome.

The horrors that are caused by error 163 are many. Thus, it’s important to address them and find a solution before they cause more problems in the future.

How To Troubleshoot QuickBooks Bank Error 163?

If you are unable to connect to the bank Error 163 can be resolved by following the mentioned steps-

Solution 1: In the Incognito Mode of your Browser try to open online banking

The process to enable private browsing in different web browsers is listed below:

Chrome by Google:

  • You can open your browser and then you can click on three dots that are located in the top right corner. From the drop-down list, you can select New Incognito Window.
  • Then, for Windows, you can press Ctrl+shift+N keys together, and for Mac press Command+ Shift+ N.

Mozilla Firefox:

  • By selecting the option in the top right corner, you can do private surfing in Mozilla Firefox, just like in Chrome. From the drop-down menu, you can click New Private Window.
  • Alternatively, combine the CTRL+Shift+N keys on Windows or the Command+Shift+N keys on Mac.

Internet Explorer:

  • In Internet Explorer, select Safety > InPrivate Browsing by clicking the Gear symbol located in the upper right corner.
  • You can use your keyboard’s Ctrl+Shift+P keys together.

Next, you can try to connect with your bank as follows:

  • Access your QuickBooks Online account by logging in. Now you can choose Banking from the menu that is located on the left.
  • Then you can go to the banking tab, then click on the Edit option, which has a pencil icon.
  • Click on the Edit Sign-in information link that appears next to the bank account.
  • To ensure a seamless verification process, enter your online bank account’s accurate login details.
  • Once the bank account has been successfully logged into, make sure to save the login credentials and try updating the transactions again.

Try downloading bank transactions now to see whether Intuit issue 163 has been resolved. Try the following troubleshooting step if the error still occurs.

Solution 2: Clear Cache Memory Of Your Desktop Browser

To clear the cache in various browsers, follow the steps mentioned below:

Chrome by Google:

  1. Enter chrome://settings/clearBrowserData after opening the Chrome browser bar.
  2. Next, select Advanced from the “Clear Browsing Data” window.
  3. Choose the following now:
    1. Browsing history
    2. Download History
    3. Cached images and files
    4. Cookies and other site data
  4. From the Time Range drop-down option, you can select the duration. To clear the whole cache, select All Time.
  5. Next, select CLEAR DATA.
  6. When you are done, close the browser. 


  1. Choose Clear Recent History from the History menu in Firefox.
  2. By holding down the Alt key, you can reveal the menu bar if it’s hidden.
  3. Now choose the time range you want to delete the cache for from the Time range to clear drop-down option. To remove the complete cache, choose Everything.
  4. To select which parts of the History you wish to clear, click the drop-down menu next to the Details. To empty the cache completely, choose all items.
  5. When you are finished, click Clear Now and close the browser.

Internet Explorer: 

  1. Choose Safety from the Tools menu, then click on Delete browsing history.
  2. If the menu bar is hidden, you can make it visible by pressing the ALT key.
  3. Mark: Temporary Internet files or Temporary Internet files and website files, and unmark Preserve Favorites website data.
  4. Cookies or Cookies and the History of Website Data
  5. Press Delete.
  6. Once the deletion has been confirmed, close the browser.
  7. After you’re done, download your bank transactions into QuickBooks to be sure the problem 163 is fixed.

Solution 3: Manually Import the Banking Transactions in QuickBooks

If error 163 or another issue prevents you from automatically importing your transactions in QB, you can still proceed with the process by importing the transaction manually as described below:

  • Go to the Banking menu in QuickBooks Online and choose the Transactions tab.
  • To upload the transactions into an account, you can select the blue tile. Moreover, choose the Link account from the drop-down menu. After that, select Upload from the file.
  • After that, choose the file you downloaded from the bank by clicking the Browse option.
  • Click the Next button and select the QuickBooks account from the drop-down box to upload the transaction. 

It is important to remember that 350 KB is the maximum file size in this case. You must shorten the date range if your file is large to download the transactions in smaller batches. Before uploading, make sure the CSV file is formatted correctly..

Solution 4: Manual download of the transactions

QuickBooks usually download the bank transactions automatically and manually at approximately 10 p.m. There are many factors that affect how long a download takes. However, you can manually download the latest transactions if the download process is stopped or you need them. Just follow these steps:

  • You can select the Bookkeeping option that is followed by Transactions and then you can click on Bank transaction.
  • Next, you can click on the Refresh button.

This allows you to update all of your linked credit card and bank accounts. The transaction until will increase when new transactions are downloaded by QuickBooks.

Solution 5: Check the website of your bank or financial institute

You have to verify if the issue is coming from your bank or financial institution’s side by running the site. Error 163 can come if their site is down for maintenance or if the server is facing some issues.

To connect to the bank, begin by ensuring to use the URL that QuickBooks uses. Then you have to follow the steps mentioned below:

  • Use this path in the QuickBooks program: Select the Banking option, then the Transactions tab, and finally the Bank Transactions option.
  • Now you can select the Link account option. (You just need to enter the provided URL; no other accounts are required.)
  • Check your bank and then choose it.
  • Take a copy of the bank’s specified URL.
  • To sign in to your bank, credit card, or financial institute’s website you can use the copied URL.

If the sign-in process works smoothly, you should verify the following:

  • You can see any notifications, alerts, or messages in your account.
  • Check if any display issues are emerging when you navigate the website. These can make it difficult for QuickBooks to connect and download new transactions.
  • Check to see whether your bank has released any information regarding the new security requirements.

If all goes well, go back to QuickBooks and take the following steps:

  • Go to the Transactions section > Bank Transactions under the Bookkeeping tab.
  • Then you have to select the refresh option

Also Read: QuickBooks Connection Diagnostic Tool


To troubleshoot the QuickBooks Online Banking problem 163, follow the steps mentioned in the post. You can contact us anytime at our QuickBooks Online support number if you have any questions about the troubleshooting steps or would like to speak with QuickBooks professionals. You can get hassle-free help troubleshooting QuickBooks problem 163 when connecting.

Frequently Asked Questions (FAQs):

Q 1. What is QuickBooks Online Error Code 163?

Ans. Error Code 163 in QuickBooks Online typically indicates a problem related to the updating process of QuickBooks Desktop or issues with the installation of the software. This error can come due to damaged files, incomplete installations, or network issues.

Q 2. What are the common causes of Error Code 163?


  • Incomplete installation: If the QuickBooks installation process was interrupted.
  • Corrupted files: Damaged or corrupted QuickBooks-related files.
  • Network issues: Problems with the internet connection or firewall settings.
  • Conflict with other software: Interference from other programs installed on your computer.

Q 3. How do I identify if I have Error Code 163?

Ans. You may encounter the following issues:

  • The error code appears during installation or updating QuickBooks.
  • Your computer frequently crashes when running QuickBooks.
  • Slow performance or slow response from your computer.
  • The system may freeze for a few seconds at a time.

Q 4. Can we disconnect and connect bank account again to resolve error 163?

Ans. Yes, disconnecting and reconnecting your bank account in QuickBooks will fix bank error 163. The following are the steps involved:

  • Begin by going to the banking section of QB Online and choosing the bank account that is having issues.
  • Select Edit sign-in info from the Edit menu, then select Disconnect this account from the Save menu.
  • Then you have to press the save button.
  • With the right login credentials, you can now reconnect the bank account by going to the online banking website.
  • Click the “Add Account” button under the banking tab.
  • Select the bank from the list of banks.
  • Enter your password, banking ID, and other login credentials.
  • Complete the security check and start the Secure Connection process.
  • Select the account type by clicking on the bank’s icon on the side. 
  • Then you have to choose the bank or credit card account and then you have to click on the Connect option.

Q 5. What to consider before troubleshooting error 163 in QuickBooks?

Ans. Check the following before starting the troubleshooting process:

  • Verify whether the firewall or anti-virus settings are interfering.
  • Disable the Windows firewall.
  • Make sure not to use multiple applications when putting the troubleshooting solutions.
  • Make sure to verify whether the security is up to date and not causing any issues.

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