Quickbooks Error 103 [SOLVED]

Have you encountered QuickBooks Error 103 while using online banking? This error occurs when there’s a mismatch between your online sign-in credentials and those on your bank’s website, or if your sign-in request is rejected by the bank.

In such cases, you’ll need to update your login details in QuickBooks Online. By doing this, you’ll be able to regain access to the website. This article will delve into the causes behind this error and provide effective methods for resolving it.

What is QuickBooks Error 103? 

If you encounter QuickBooks Error 103, it indicates that the sign-in credentials you provided are not being recognized by your financial institution’s website. To resolve this issue, please ensure that you have entered the correct credentials.

On the other hand, QuickBooks Error 310 suggests that we have temporarily suspended processing your sign-in request. This measure is taken to prevent your bank from locking your account access. To proceed, please update your sign-in information within our product to ensure smooth processing and avoid account lockouts.

What are the Possible Reasons for QuickBooks Error 103? 

Are you wondering how to resolve QuickBooks Error 103? To begin, it’s essential to understand the specific causes of this error. Here are some common causes of QuickBooks online bank Error 103:

  • A missing cookie may cause Error code 103.
  • Errors in a .msi file.
  • Your Internet Browser lacks essential configuration.
  • Error 103 in QuickBooks bank connection.
  • Intuit QB error 103 was caused by a configuration issue.

How to Fix QuickBooks Error 103 Online Error?

Now that you know all the possible reasons why QuickBooks Error 103 can occur, it is normal to think “How Do I Fix the Error 103?” 

Verify your bank account

Solution 1: Provide Valid Sign-in Credentials

  1. On the displayed error message, select the “Verify your credentials” link.
  2. A new window will appear where you can input your sign-in details.
  3. Disable AutoFill in your browser and enter your username and password manually.
  4. Log out of your financial institution’s website.
  5. Return to QuickBooks Online and enter your sign-in credentials again in the same manner as you did on the bank’s website.
  6. To finalize the process, click “Update Sign-in Info.”

After completing these steps, it is recommended to change your bank’s sign-in information. Assess if this solution effectively resolves the QuickBooks Error code 103. If the issue persists, proceed to the next solution.

Solution 2: In QuickBooks Online, change your bank sign-in information

change your bank sign-in information
  1. To start, choose “Banking” from the left-hand menu.
  2. Next, click the pencil icon that represents the edit option for the account.
  3. Now, select “Edit Sign-in Info.”
  4. Tap on the hyperlink in the top of the window that redirects to the bank’s legitimate website.
  5. A new window will appear, displaying your financial institution’s website.
  6. Finally, confirm that you can see various accounting information, such as history, summary, and details. This information will help you access your account through the website.

After changing the bank’s sign-in credentials, you should check the status of QuickBooks Error 103. If the problem persists, carefully follow the next solution to add an account for a new connection.

Solution 3: Add a new account for a new connection

Add a new account for a new connection

If you’re a new user, follow these steps to create an account:

  1. From the Transactions menu, select Banking.
  2. On the Banking page, click Add Account.
  3. Enter or paste your bank’s URL into the Search field.
  4. From the matching results, select the option “New connection with a different login.”
  5. Manually enter your credentials to access your bank’s website.
  6. Click Connect to link your QuickBooks account to your bank account.

If you can’t find the correct bank website, repeat the process until you successfully connect to your account.

After carefully following these steps, click OK to resolve QuickBooks bank Error 103.

Solution 4: Disconnecting with an existing account

To disconnect from previously connected accounts when creating a new one, follow the given steps:

  1. Begin by selecting “Transaction” then “Banking.”
  2. Select the account you wish to disconnect from.
  3. Click on the pencil icon to edit the account information
  4. Click on “Edit Account Info” to proceed.
  5. Mark the checkbox next to “Disconnect the account” to finish troubleshooting, then click “Save.”

Also Read: QuickBooks Connection Diagnostic Tool


The QuickBooks error code 103 troubleshooting solutions address the inconvenience faced by QuickBooks users effectively. The steps provided are designed to be straightforward and easy to follow. To ensure the best results, it is important to carry out the solutions with attention to detail. Verify that the password is correct and has been entered manually to eliminate any potential errors.If the issue persists, you can contact to the technical team for further guidance and assistance.

Frequently Asked Questions (FAQs) 

Q1. How do I fix error 103 in QuickBooks Online? 

Ans. To fix QuickBooks Error 103:

  1. Check your login credentials.
  2. Update bank sign-in information.
  3. Create a new account for the bank connection.
  4. Disconnect and reconnect the existing bank account.

Q2. What do you know about QuickBooks Error 103? 

Ans. When you encounter QuickBooks online bank error 103, it suggests that the login credentials you utilized to access your bank’s website were invalid. In such situations, the bank declines to process your login request and instead prompts you to update your product information.

Q3. How do I fix Bank Error 103? 


  • Enter the correct sign-in credentials.
  • Enable third-party access if required.
  • Update bank sign-in information for existing or new connections.

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